1.5.5 (156) ReportBugs - Что сломалось?

Unix · 22 мар 2026 в 09:22

Всем привет.
Все же знают, как приятно копаться в дампах, которые создает клиент (например, ec_build2305.dmp).

Из-за чего крашнулся клиент? В общем, я написал небольшую утилиту, которая немного помогает разобраться, что внутри дампа — может, кому-то будет полезно.

Порядок действий:

В игре ловим светофор, чтобы в папке Log появился дамп.
Утилиту кладем в папку reportbugs.
Запускаем CReportBugs.exe.

Она найдет дамп — жмем ОК, и откроется файл расшифровки (примерный).

Вот пример того, что она выдает.

(Раскрыть)

Спойлер

Код:

====================================================================
CRASH REPORT - Perfect World Client
Crash time:  2026-03-21 23:10:46
Report time: 2026-03-22 09:07:50
Dump file:  C:\Fight-PVP\Client\element\Logs\ec_build2305.dmp
Dump size:  27658323 bytes
====================================================================

+------------------------------------------------------------------+
|                        DIAGNOSIS                                |
+------------------------------------------------------------------+

  CRASH TYPE: ACCESS_VIOLATION (0xC0000005)
  LOCATION:  elementclient.exe              + 0x00546874
  COMPONENT:  GAME CLIENT (elementclient.exe)

  WHAT HAPPENED:
    The game tried to write to memory at address 0x00000122.
    This is a NULL pointer dereference (the game tried to use an object
    that doesn't exist or wasn't loaded yet).

  PROBABLE CAUSE:
    A game object is NULL. The code tried to access field at offset 0x122
    inside the object. This usually means:
    - A required resource file is missing or corrupted
    - An object wasn't properly initialized
    - A game object was freed prematurely

  WHAT TO DO:
    1. Check if game files are complete (models/, gfx/, surfaces/, interfaces/)
    2. Re-extract or re-download the game client
    3. If the crash happens during specific action (opening window, using
      skill, changing appearance) - report that action to developers
    4. Disable antivirus temporarily to rule out file quarantine
    5. Check Kaspersky (detected in modules) - it may block game files

+------------------------------------------------------------------+

====================================================================
SYSTEM INFO
====================================================================

  OS:          Windows 11 10.0 (Build 22631)
  Architecture: x86
  CPU:          Family 6, Model 158, Stepping 9
  Processors:  8
  RAM total:    32727 MB
  RAM free:    6190 MB


  [23:09:30.327] <!> elements data's md5: [6e44c359bbe898ed005f38e05ac84585]
  [23:09:30.396] <!> Not enough temporary memory, [Size=84656087; AllocCnt=2307668, FreeCnt=2307667] !
  [23:09:30.681] <!> tasks data's md5: [b367d2ef46b99e85bb85717b9ad202b1]
  [23:09:30.778] <!> Error occurs at line 161 in CECLoadProgress::Init, Tips.txt error!.
  [23:09:31.195] <!> CECWorld::LoadWorld: File operation error. (line: 561)
  [23:09:33.889] <!> CECLoginSwitch::ParseCommandLine, using pwd
  [23:09:36.906] <!> CECGameSession::DoOvertimeCheck(bStart=true, iCheckID=0, dwTime=40000)
  [23:09:38.050] <!> CECGameSession::DoOvertimeCheck(bStart=false, iCheckID=0, dwTime=0)
  [23:09:38.953] <!> CECFace::ChangeHairModel, Failed to load skin facedata\时装头饰\头发模型库\m4.ski
  [23:09:40.001] <!> CECIntelligentRoute::ChangeWorldInstance(1), File maps\world\movemap\r1_2-c7_7-l0.cfg NOT EXIST
  [23:09:40.001] <!> Error occurs at line 161 in CECLoadProgress::Init, Tips.txt error!.
  [23:09:42.210] <!> AUIImagePicture::InitIndirect(), failed to call m_pA2DSprite->Init(), at line 222
  [23:09:42.316] <!> AUIFrame::InitIndirect(), failed to call m_pA2DSprite->Init(), at line 65
  [23:09:42.316] <!> AUIFrame::Init(), Failed to call InitIndirect(), at line 46
  [23:09:42.316] <!> AUIDialog::InitIndirect(), Failed to call pAUIFrame->Init(), at line 801
  [23:09:42.820] <!> Not enough temporary memory, [Size=5728377; AllocCnt=2447050, FreeCnt=2447045] !
  [23:09:42.940] <!> CECGameSession::DoOvertimeCheck(bStart=true, iCheckID=1, dwTime=30000)
  [23:09:43.248] <!> CECGameSession::DoOvertimeCheck(bStart=false, iCheckID=1, dwTime=0)
  [23:09:44.462] <!> CECFace::ChangeHairModel, Failed to load skin facedata\时装头饰\头发模型库\m4.ski
  [23:09:44.471] <!> SetServerTime, iSevTime = 1774123782, iTimeZoneBias = -180
  [23:09:44.471] <!> timeGetTime(), TickStart = 265075756
  [23:09:44.700] <!> CECOptimize::GetVirtualSize, NtQuerySystemInformation found
  [23:10:44.306] <!> Failed to pA2DIcon->Init()! CDlgCustomizeHair::InitResource()
  [23:10:46.299] <!> glb_HandleException is called.
  [23:10:46.455] <!> Exception occurred... mini dumped!

====================================================================
HOW TO USE THIS REPORT
====================================================================

  FOR SERVER ADMINS:
  - The DIAGNOSIS section at the top gives you a human-readable
    summary of what crashed and what to do about it
  - Check LOADED MODULES for suspicious injected DLLs
  - Check GAME LOG for what the player was doing before the crash
  - If the crash is in the GAME CLIENT, it's a game bug
  - If the crash is in a DRIVER, update the driver
  - If the crash is in an ANTIVIRUS, add game to exclusions

  FOR DEVELOPERS:
  - Module + offset (e.g. elementclient.exe + 0x001A2B3C) can be
    looked up in IDA/Ghidra by going to ImageBase + offset
  - Open dump in WinDbg: File -> Open Crash Dump -> C:\Fight-PVP\Client\element\Logs\ec_build2305.dmp
  - Or Visual Studio: File -> Open -> select .dmp -> Debug with Mixed

====================================================================
END OF REPORT
====================================================================

Это не 100% разгадки причины, но это доп ключ, для поиска.
Полный лог не могу приложить слишком большой.

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1.5.5 (156) ReportBugs - Что сломалось?

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ReportBugs.7z

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1.5.5 (156) ReportBugs - Что сломалось?

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